FAQ
- Topics covered
- Level of difficulty
- Number of questions
- Time-limit (or you can customize it)
- Navigation
- Look-and-Feel
What if I have a question about a particular problem on a practice test?
No problem! Just send us your question through our 'Contact Us' page, and one of our certified tutors will email you the answer.
How long can I review my results after I complete a test?
There is no time limit for reviewing the results of a test you have taken. Just log in and click the name of a completed test.
After I complete a test, what will I see on the review page?
After completing a test, you will have access to that test's review page. The review page provides the following:
Detailed step-by-step explanations for every question on the test
Shows you which questions you answered correctly and which were answered incorrectly
Your raw score (how many you answered correctly) and our estimate of the score you would receive on real test
How long do I have to take the practice tests that I have purchased?
There is no time limit. The practice tests you purchase do not expire.
Why are your practice tests online?
In order to keep our prices as low as possible, and to protect ourselves from copyright abuse, all of our tests are accessed and completed online. As long as you have access to the internet, you can access your tests from anywhere in the world.
How many times can I take each test?
Each test can be taken up to four times. Once you complete all of your practice tests, you can rest it by clicking on the "Reset" button.
However, after finishing a test, you will have unlimited access to that test's review page.
What happens if I have to stop in the middle of a test?
If you have to stop while taking a test, you can continue where you left off. The time remaining will also be preserved. From the ‘MY TESTS AND ACCOUNT’ section, just click on the name of the test you were taking.
However, we strongly encourage you to complete the test in one sitting. This will give you the most accurate reflection of your skills and will better prepare you for the real test.
What software do I need to take the practice tests?
Because they are web-based, there is no software to install. Our practice tests are available to you 24 hours a day. No matter where you are, you can take our practice tests on any computer with access to the internet.
What is your Refund Policy?
Refunds will not be given after user has been granted online access to purchased test(s), including unused purchased test(s). If a user inadvertently orders a test more than once, the user will be charged only once for the test, any additional charges for the same test will be refunded.